How BrunNet’s IT Solutions Have Been Optimizing New Brunswick Businesses

Information technology (IT) is the backbone of most company’s operations, no matter the industry. That’s why it’s crucial that systems are functioning optimally. Our Managed IT Services include help desk, remote monitoring and management, managed onsite and cloud backups, endpoint protection, hardware support, software and license management, auditing and reporting, technical consulting, managed print services, and vendor management. Outsourcing your IT department removes the technical burden from organizations, and you can find peace of mind knowing that your IT systems are being proactively monitored and managed by industry experts with years of experience and diverse skill sets. Investing in BrunNet’s managed IT services could be the best operational strategy to happen to your business!

“I have worked with BrunNet as a strategic IT partner for several years. As a result of BrunNet’s recommendations within the report, Measurand now has an integrated IT roadmap. Staff are easy to work with and knowledgeable.”
–  Measurand, Lisa Robichaud, Controller

One of the biggest and most unrealized benefits from investing in third-party managed IT services is actually cost savings. Since a team is constantly monitoring your systems, it’s easier to address issues before they turn into major ones that may have not been caught otherwise. It’s more cost-effective to properly maintain systems than to have to pay for extreme damage. Furthermore, when you consider the cost of downtime due to the loss of productivity and revenue, having managed IT services provides major cost savings versus having to source a company to fix issues as they arise. Cost predictability is another significant benefit to having managed IT services. Our customers pay a flat, monthly fee to cover any and all technical support requirements. With this, businesses are able to budget accordingly and don’t have to worry about unforeseen costs resulting from technical issues. Helping businesses across New Brunswick and beyond affordably manage their IT services is something BrunNet takes pride in. 

With the pandemic came many of our customers transitioning workloads from on-premise to cloud-based to enable a mobile workforce. During this time, we also assisted several companies in transitioning from desktop computers to commercial laptops with docking stations and displays in the office and at home. We were equipped and ready to serve as both operational and technical support for our customers during such an unpredictable time. Having this kind of support allowed businesses to continue to run their business as usual, which is exactly what BrunNet aims to do.

One of the biggest challenges associated with the work-from-home transition is that often employees are using personal or shared devices over insecure networks, or through non-compliant applications. This is where we really have had to step in and optimize cybersecurity for our clients. We have enabled companies with multi-factor authentication (MFA) and virtual private networks (VPN) to ensure their critical data is secure. We also offer cybersecurity awareness training to businesses where their employees are often the weakest link to a cyber attack. BrunNet is a CyberSecure Canada practitioner and has helped several small and medium enterprises (SMEs) through the certification process. This federal program ensures organizations have the proper security controls in place to mitigate cyber threats.

“We were very pleased with our initial engagement with BrunNet to help us through the Cyber Essentials certification process. We continue to engage them to ensure we can properly monitor, verify, and measure our online security posture.”
– Fredericton Chamber of Commerce,  Krista Ross, CEO

Our increasingly digital world has become more demanding than ever, forcing businesses out of their old manual ways. BrunNet helps support businesses through this process. Many organizations like the sound of digital transformation, however, they don’t understand what it entails. Digital transformation generally involves digitizing analog processes and services by adopting innovative digital tools. It takes time and a long-term commitment, but the results can be revolutionary for business. If properly implemented, digital transformation can provide many benefits, such as:

• Better employee efficiency
• Consolidated technical resources
• Decreased time to market
• Enhanced communication and collaboration
• Improved customer and employee retention
• Increased ROI

Digital Boost is a great program that enables businesses to take the first step in their digital evolution.The initiative provides financial assistance to New Brunswick companies looking to remain competitives by optimizing their digital processes. As a qualified partner of TechImpact’s Digital Boost program, BrunNet has the knowledge and expertise to help businesses create and execute their digital strategy.

“Wilson Insurance is pleased with the IT partnership we have with BrunNet. The digital discovery session helped develop a digital go forward strategy for our organization. The setting of a roadmap with timelines to modernize our digital infrastructure has been an asset to our current and future business operations.”
– Wilson Insurance, Kerry Atkinson, VP Operations & Resources